Studio Movie Grill- City Centre

Job 177291 - SMG Runner
Houston, TX

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Job Details

Location: Houston, TX
Employment Type: Part-Time
Salary: Competitive

Job Description

Our Team Members have a passion for movies and a desire to create a positive wake in the communities we serve. We face challenges together and we win together. And together, we have changed the landscape of the film and food industry. 

In our 20 years of Opening Hearts and Minds, One Story at a Time, together, we have experienced some amazing success.  As the leader of in-theater dining, we are looking forward to this next chapter in our story.  As we do, we are seeking Team Members who have a wide range of skills and are adaptable to various roles. The perfect SMG Team Member is open to learning and has a passion for hospitality and seeks the excitement of connecting with Guests in multiple ways.

Our Front of House Team Members are responsible for ensuring a great guest experience and safe environment.  While your scheduled role may be runner or bartender, you will find yourself performing other tasks such as box office or server. 

A Runner’s primary responsibilities are:

  • Ensure guests receive the STUDIO level of service in a clean and safe environment
  • Service of food and/or beverage to include the delivery and clearing of any food and/or beverage items
  • Checks station before, during and after shift for proper set-up and cleanliness
  • Greets the guests in a friendly and courteous manner
  • Retrieves orders from the kitchen, confirms accuracy and delivers it to guests
  • Consistently demonstrate sanitation standards and procedures are met and resolve or report any issues
  • Additional responsibilities and opportunities as they become necessary and/or are assigned by management

 

Requirements

The Knowledge Skills and Abilities Needed:

  • Ability to handle multiple priorities
  • Basic math skills including making change
  • Strong verbal and interpersonal skills. Ability to understand and communicate with guests of all different backgrounds and personalities
  • Ability to work flexible shifts including nights, weekends and holidays
  • You must have organizational and time management skills and demonstrate good judgment, problem solving and decision-making skills

The Work Environment       

This job operates in a fast paced dine-in cinema environment. Front of House Team Members must be able to tolerate extremes in noise and hot and cold temperatures and be well versed in the use of chemicals to maintain standards of safety and sanitation.  

  • Standing and walking on a frequent basis for up to 9 hours per day
  • Frequent bending and kneeling
  • Mental acuity - ability move quickly from one task to another
  • Ability to lift and/or move objects up to 20 pounds
  • Possess written and verbal skills for effective communication
  • Good close and distance vision and depth perception

The Core Competencies

  • Problem Solving/Analysis
  • Teamwork Orientation
  • Guest Focus
  • Initiative
  • Communication Proficiency

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